Hauling 911 Junk Removal Privacy Policy & Terms and Conditions Last Updated: Dec. 10, 2025
1. Privacy Policy
1.1 Overview
Hauling 911 Junk Removal (“Hauling 911,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at hauling911.com or use our services.
1.2 Information We Collect
Personal Information We may collect the following personal details:
Name
Email address
Phone number Address or service location Details submitted through website forms or communications Usage Data Collected automatically through cookies and analytics tools:
IP address Browser and device type
Pages visited
Time spent on site
Interaction with forms, buttons, or ads
1.3 How We Use Your Information
Your information is used to:
Provide junk removal and related services Schedule appointments
Send quotes, confirmations, updates, and service reminders Respond to questions or customer support requests
Improve website functionality and user experience Request reviews and feedback Send occasional promotions or updates (you may opt out anytime) We never sell your personal information.
1.4 Sharing Your Information
We may share your information with:
Internal team members Scheduling and CRM platforms Review or communication tools
Legal authorities when required by law
1.5 Cookies & Tracking
We use cookies and analytics to improve performance, track ad effectiveness, and enhance your browsing experience. You may disable cookies in your browser settings.
1.6 Data Security
We take reasonable steps to protect your personal information through secure systems and limited access. However, no digital transmission is 100% secure.
1.7 Your Rights
You may request to:
Access your information Update or correct your data Opt out of communications Request deletion of your data Contact us at [email protected] or 415-599-1780
1.8 External Links
Our website may include links to third-party sites such as partner pages, review platforms, or payment processors. We are not responsible for their privacy practices.
1.9 Policy Updates
We may update this Privacy Policy at any time. Updates will be posted with a revised date.
2. Terms & Conditions
2.1 Acceptance of Terms
By accessing or using hauling911.com or our services, you agree to these Terms & Conditions.
2.2 Services
Hauling 911 provides junk removal, hauling, cleanup, and related services. Service availability may vary by location.
Quotes and pricing are based on:
Volume Labor Accessibility Weight Disposal fees Additional items not initially disclosed Pricing may be adjusted at the time of service if conditions differ from the original quote.
2.3 Scheduling & Cancellations
Appointments may be made via website, phone, text, or email. We request at least 24 hours’ notice for cancellations. Same-day cancellations may be subject to a fee.
2.4 Customer Responsibilities
Customers agree to:
Provide safe access to items being removed Disclose hazardous materials Ensure they have authority to remove items Secure pets during service Provide accurate information regarding job conditions We reserve the right to decline unsafe or unlawful items.
2.5 Payments
Payments are due at job completion unless otherwise specified. We accept:
Credit cards Debit cards Cash Approved digital payment platforms Failure to pay may result in late fees or collections.
2.6 Liability Limitations
While we take great care on your property, Hauling 911 is not responsible for:
Pre-existing property conditions or damage
Items mistakenly included for removal Delays due to factors beyond our control (weather, traffic, access issues) Our liability is limited to the cost of the service rendered.
2.7 Website Use
You agree not to:
Use the website for unlawful purposes Attempt to gain unauthorized access to systems Copy or redistribute website content without permission
2.8 Intellectual Property
All content—including text, images, logos, and branding—is owned by Hauling 911 and may not be reused without written consent.
2.9 No Guarantee
We strive for accuracy but do not guarantee that:
Website content is error-free Prices will remain unchanged All services are available at all times
2.10 Governing Law
These Terms & Conditions are governed by the laws of the State of California.
